Director of Data Science (Remote)

About MarketerHire

MarketerHire’s mission is to make expert marketing accessible to all. Our platform gives companies on-demand access to a global network of expert, pre-vetted marketing talent and is used by early-stage startups, billion-dollar unicorns, and Fortune 100 companies alike.

We also contribute to the future of work, helping our marketers earn significant additional income while eliminating the hassle and risk from freelancing full-time. By default, all of our engagements are also remote, enabling our talent to work anywhere in the world. 

At MarketerHire, we’re passionate about building a diverse team. We care deeply about diversity, equality, and inclusion and strive to build a culture where everyone, from any background, feels included, supported, and free to be themselves.

If your experience is this close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

About the Job

Our team is seeking a Director of Data Science who will be responsible for building and delivering analytics and tools to multiple department leads to help create a culture of data-driven decision-making. This role is designed to help answer the ‘so what’ type of questions that emerge from MarketerHire’s broad spectrum of marketing cost and customer data.

The Director of Data science in this role will define and execute on a strategy to help our teams better understand the impact of our products on customer and freelancer behaviors, efficiency, and placement rates, which will in turn help them make optimal decisions about how to configure and use our products.

This position will require both technical analytics skills as well as project and stakeholder management experience. This team member will work directly with all departments to ensure that we build a tight feedback loop between these two groups.

About the Team

MarketerHire’s Analytics team has a wide scope of work and is responsible for producing data-driven insights to support each customer and freelancer as well as our internal Product, Sales and Marketing teams.

On a daily basis, you will work across the company to create reporting and analytics deliverables to surprise and delight our enterprise customers. In addition, you will have the opportunity to drive projects across internal teams to build processes behind how we use and learn from data.

We’re a fun, quick-moving team, and we’re looking for someone to help us spread our insights across our organization; our goal is to create a data-driven culture within our business.

Responsibilities

  • Perform transaction analysis to quantify MarketerHire’s impact, value & ROI for our customers & the market

  • Develop and maintain business reporting and intelligence dashboards to convey the value of our product to internal stakeholders, and uncover actionable insights for our internal teams and customers

  • Contribute to work supporting a backlog of insights-related best practices to influence customer decision-making for their program and engagement strategy

  • Identify and perform root-cause analysis of data irregularities and present findings and proposed solutions

  • Understand the levers of profitability, focusing on metrics that align with profitability goals

  • Improve, maintain, and utilize Marketing, Sales, and Product KPIs to drive company growth

  • Deliver ad hoc customer reporting requests; help requestor shape questions into something that will produce meaningful & actionable data

  • Write complex SQL queries to extract data from analytics warehouses

  • Use SQL commands to ingest data, create and index new analytics tables

  • Structure methods to validate the quality of analytics data sources

  • Use Dataform and Github to document queries/codes and interact with other developers

  • Create customer-facing reports and dashboards (Looker)

  • Preferred data toolkit: 

    • Customer Data Tools: Hubspot/ Segment/ Amplitude

    • DataOps Platforms: DBT/ Dataform/ Github/ Airflow

    • BI Tools: Tableau/ Thoughtspot/ Looker

    • Warehouses: Snowflake / Bigquery/ Redshift

Requirements

Demonstrated proficiency in multiple of the below areas is preferred, the rest will be learned:

  • 5+ years' experience as a Data Analyst 

  • Experience communicating/visualizing data and potential of data initiatives to stakeholders

  • Experience visualizing/representing data using a visualization tool (Looker preferred)

  • Google BigQuery preferred

  • Proven ability to leverage analytics and work with complex data sets to meet requirements

  • Exceptional analytical, conceptual, and problem-solving abilities.

  • 3-5 years work experience in customer marketplaces or e-commerce vertical, in data-centric role

  • A quantitative whiz who loves data

  • Experience working with marketing and sales data

  • Humble, hungry, and smart. A natural sense of curiosity, and an effective problem solver

  • Self-sufficient, ready to roll up your sleeves, and not afraid of ambiguity

  • Strong communication skills, able to communicate effectively across a wide range of audiences

  • Able to balance requests and manage expectations between multiple stakeholders

  • Actuarial or statistical background preferred but not required

In the first week you will:

  • Onboard and integrate into MarketerHire

  • Learn MarketerHire’s model, our team members, and our story

  • Get access to our systems

In the first month you will:

  • Review our data sources, data infrastructure and analytics architecture

  • Conduct data audit and develop data dictionary

  • Discuss data, dashboarding and KPI needs with each Department

  • Build high priority dashboards in Tableau

In the first three months you will:

  • Complete data audit

  • Maintain data cleansing activities and monitor data accuracy

  • Continue building out dashboards in Tableau

  • Build our data warehouse

In the first six months you will:

  • Identify, analyze, and interpret trends or patterns

  • Provide insights and create narratives around our data

  • Locate and define new process improvement opportunities

  • Create strategies around data opportunities through analytics efforts and data products

Marketerhire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws